You can contact us by emailing firstname.lastname@example.org or by filling in our contact form on the contact page.
This is only possible if you use a credit card as a payment method. Then the amount will be reserved and only debited after your order has been delivered.
We deliver in the Netherlands and in the whole EU. You can pay with all kind of payment methods, so there surely will be a payment method for your country.
Which can. If you select to pick it up when paying, you can do this free of charge.
Normally you will get your money back by the way you paid at our store. If we can’t do this, we will contact you.